Leadership
Talk To People, Not About People
A mantra to ensure direct, respectful communication
Mantras
A way to be a signal generator of culture across every essential category
Leadership
Embrace Constraints
A mantra to expand what’s possible by working with what’s not
Leadership
Align On Quality
A mantra to define what excellence looks like before the work begins
Leadership
Empower Others
A mantra to push decisions down and let your people own the outcome
Leadership
Make Tradeoffs Explicit
A mantra to force-rank your priorities early, often, and out loud
Leadership
Let The User Decide
A mantra to keep us coming back to the user to guide our work
Leadership
Tell User-Centered Stories
A mantra to ground your team’s strategies in real customer needs
Leadership
Know Your Point C
A mantra to ensure everyone knows where you're headed and why
Leadership
The Mantra Dashboard
A playbook to proactively lead your team across seven essential categories
Leadership
The Mantra Ladder
A way to turn goals into mantras
Leadership
Make Expectations Explicit
A mantra to turn implicit norms into shared standards
Leadership
Flare Before You Focus
A mantra to widen thinking before narrowing to decisions