Make Tradeoffs Explicit
A mantra to force-rank your priorities early, often, and out loud
Latest
Let The User Decide
A mantra to keep us coming back to the user to guide our work
Tell User-Centered Stories
A mantra to ground your team’s strategies in real customer needs
Know Your Point C
A mantra to ensure everyone knows where you're headed and why
The Mantra Dashboard
A playbook to proactively lead your team across seven essential categories
The First Year
The first 52 half sheets for building a subculture of innovation
The Mantra Ladder
A way to turn goals into mantras
Make Expectations Explicit
A mantra to turn implicit norms into shared standards
Flare Before You Focus
A mantra to widen thinking before narrowing to decisions
You Own Your Role, We Own The Outcome
A mantra to clarify ownership while reinforcing shared responsibility
Celebrate Behaviors, Not Just Outcomes
A mantra to reinforce the behaviors and mindsets that lead to excellence
Design For The Roller Coaster
A mantra to anticipate hard moments and design structures that make them safer
Leadership
Make Space for Every Voice
A mantra to widen participation and improve decision quality
Leadership
Lead With Vulnerability
A mantra to model uncertainty, learning, and humility
Leadership
Cultivate A Growth Mindset
A mantra to frame work as a learning problem, not an execution problem
Leadership
The Safety Levers
A framework to move your subculture from the Anxiety Zone to the Learning Zone
Leadership
Psychological Safety Is A Leadership Choice
A strategic imperative for building a subculture of innovation
Leadership
I Can’t See Inside Their Head
A mantra to stick to what you know is true in hard conversations
Leadership
Use The Language of Interests
A mantra for navigating conflict by picking words that align, not alienate
Career
Avoid The Pretzel Trap
A mantra to help you stay true to yourself and ask for what you need
Career
Know Your Number
A mantra to define your floor so you can build your future
Career
The Forwardable Email
A way to help others actually make that connection they said they would
Career
The Curiosity Tour
A way to approach a job hunt that uncovers extraordinary, unlisted opportunities
Career
Create Intentional Serendipity
A mantra to design a career you couldn’t have planned