Leadership
Be Human-Centered
A mantra to keep us coming back to the user to guide our work
Corey Ford
Leadership
Text If Urgent
A mantra to clarify communication norms & prevent team burnout
Leadership
Honor The Maker's Schedule
A mantra to ensure your team can do deep work
Leadership
Fail Forward
A mantra to reinforce learning and experimentation
Leadership
The Subculture Coverage Matrix
A framework to ensure your mantras address every essential category
Leadership
Always Separate Flaring And Focusing
A mantra to ensure successful ideation while preserving execution
Leadership
One Consultative Decision Maker Per Lane
A mantra to empower your team, clarify roles, and unlock momentum
Leadership
The Team Gift Exchange
A ritual for regular team feedback
Leadership
The One-on-One Gift Exchange
A ritual for regular one-on-one feedback
Leadership
Feedback Is a Gift — Not a Demand
A mantra to ensure the free flow of information
Leadership
The Subculture Expansion Zone
A framework to map where to lead your subculture now, grow it next, and wait for later
Leadership
The Learning Zone Matrix
A framework to assess your culture’s capacity for innovation